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Frequently Asked Questions

 

[accordions] [accordion title=”1 How long does it take for my order to ship?”]

Orders will ship USPS First Class Mail within 3-5 business days unless requested otherwise. First Class Mail can take between 3-7 business days from ship date to arrive. USPS Priority Mail takes between 2-3 business days from ship date to arrive. International orders are shipped via USPS First Class Service, this is the most economical and takes between 7-14 days from shipment date to arrive.Many shipping materials are reused whenever possible. Expedited shipping is available upon request.

Custom and personalized items usually ship within 2-3 weeks of order date.

 

  • Holiday Shipping Schedule

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Domestic Mail Class/Product Order Cutoff Date
First-Class Mail® Dec. 15
Priority Mail® Dec. 19
Priority Mail Express®* Dec. 19
Standard Post™ Dec. 15

[/accordion] [accordion title=”2 Do you wholesale?”]

Yes! Get in touch at wholesale@asensiblehabit.com to request a copy of our most up-to-date wholesale catalog.

[/accordion] [accordion title=”3 What types of payment do you take?”]

You may checkout via credit card or paypal.

[/accordion] [accordion title=”4 What are your average shipping costs?”]
  • USPS First Class Mail shipping : $4.00 – $5.00
  • USPS Priority Mail shipping : $6.00 – $12.00
  • USPS First Class International Mail shipping : $10.00 – $15.00
  • USPS Priority International shipping : $24.00 – $59.00

[/accordion] [accordion title=”5 What is your return policy?”]

Unused items may be returned within 15 days of receipt for a refund. Refunds are for the cost of goods only, and shipping cost will not be refunded. Custom and personalized orders are final sale, but you will have the opportunity to approve a proof before going to production. If you want to return a product or you received a damaged product, please email us at hello@asensiblehabit.com to start the return process.

[/accordion] [accordion title=”6 Do you ship internationally?”]

Sure do! All over the world.

[/accordion] [accordion title=”7 Is my transaction secure?”]

We take the utmost care and concern for your privacy while you’re shopping on our site. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order if necessary. Transactions on our site are secured using SSL encryption technology to ensure that your personal information (especially your name, address and credit card number) stays out of the wrong hands.

[/accordion] [/accordions] [hr] [callout title=”Cant find what you were looking for?” button_link=”http://www.asensiblehabit.com/contact-me/” button_text=”Email Me!”]Email me your question, and I will get  back to you as soon as possible. [/callout]